Terms and Conditions

In using this website and/or placing an order with Mad House Competitions, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting Mad House Competitions terms and conditions. “Promoter”, “Ourselves”, “Our”, “We” and “Us”, refers to Mad House Competitions. “Party” or “Parties”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the our stated services/products, in accordance with and subject to, prevailing UK Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Competitions

These terms and conditions apply to all competitions listed on the Promoter’s website at Mad House Competitions.

All competitions are skill-based competitions requiring a knowledge based question to be answered. The entry fee grants the cardholder the opportunity to play the skill-based competition. Answering the knowledge based question correctly grants the cardholder entry into the prize competition. The entry fee stated on the competition page is payable each time you enter and answer the question. However, some competitions may have a free entry route, further details explaining how this works are included in the Free Entry clause below.

To be in with a chance of winning, everyone who enters the competition (an “Entrant”) will be required to correctly answer a question or solve a problem set by the promoter (the “Competition Question”).

2. How to enter

2.1. Each competition has an advertised closing date / maximum number of ticket entries. All competitions will run until closing date or maximum ticket entries, whichever comes first. All times and dates referred to are UK local time.

2.2. If it is absolutely necessary to do so, we reserves the right to change the closing dates / maximum number of entrants. If we do change either, the new details will be clearly displayed on the website.

2.3. All competition entries must be received by the Promoter by no later than the specified time on the Closing Date, or for free entries, 24 hours prior to the Closing Date. All competition entries received after the specified time are automatically disqualified and no refunds will be given.

2.4. The maximum number entries to a specific competition will be clearly stated on that competitions webpage. The number of entries you are able to make may be limited on certain draws, this will be clearly displayed on the competition details page.

2.5. None of our competitions have a threshold of minimum entries or minimum ticket sales required to run. Draw dates listed on competition pages are guaranteed and prizes will be given away regardless of volume of entries (provided at least one entrant has taken part, and they will become the default prize winner).

2.6. The sale of entries to answer the Competition Question will end at the date and time stated on the competition page. Any unforeseen delays to the closing of competition entry sales or delays to prize draws, for example, caused by technical difficulties on the Promoters side, will be rectified as soon a practicable. Any and all delays to operations will be communicated to entrants via the email address used when purchasing competition entries.

2.7. To enter the competitions:

(a) go to the website and select the competition you wish to participate in;

(b) select ticket number(s) you would like; then

(d) purchase the required number of entries. Payment must be made in Pounds Sterling (GBP).

2.8. If you believe you are eligible for a free entry to a competition, you can enter in the following way:

(a) go to the website and select the competition you wish to enter to view the Competition Question.

(b) send a letter via email to: info@madhousecompetitions.co.uk or via post to: Mad House Competitions, 69 Cavendish Way, Glenrothes, KY6 2SB, United Kingdom, containing the following information:

(i) The competition you wish to enter;

(ii) Your full name and postal address;

(iii) Telephone number and email address;

(iv) Your date of birth

(v) Your answer to the competition question

2.9. IMPORTANT INFORMATION REGARDING FREE ENTRIES:

(a) Free entries are limited to one per person per competition.

(b) Free entries are treated in the same way as paid entries and those who answer the competition question correctly have an equal chance of winning a prize.

(c) Free entries must be received by the Promoter at least 24 hours prior to the Closing Date. Any free entries received after this date will not be processed and correct entries will not be entered into the draw.

(d) If free entries are received after the maximum number of entries for the competition has been reached, they will not be processed and correct entries will not be entered into the draw.

(e) It is the entrant’s sole responsibility to ensure that their entry is received by the Promoter in advance of the deadline.

(f) The Promoter is under no obligation to confirm whether or not an entry was received prior to the deadline or whether the Entrant’s answer to the Competition Question was correct.

2.10. Except for free entries, the Promoter will send confirmation that your entry has been received and confirmation of ticket number.

2.11. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any postal delays, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

2.12. By purchasing entries and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions. By submitting a free entry to the competition, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

3. Eligibility

3.1 The competition is open to all residents in the United Kingdom (unless otherwise specified in the competition details) aged 18 years or over, except:

(a) employees of the Mad House Competitions;

(b) employees of agents or suppliers of the Mad House Competitions, who are professionally connected with the competition or its administration; or

3.2 By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition. If you fail to provide the Promoter with any such proof or other information that they may require within a reasonable time, you may be disqualified from the competition.

3.3 The Promoter will not accept competition entries that are:

(a) automatically generated by computer; or

(b) incomplete.

3.4 The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

3.5 No refunds of the entry fee will be given in any event, including;

(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

(b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

4. The prize

4.1 The prize for the competition is described on the competition details page on website. Details of the Prize are, to the best of the Promoter’s knowledge, information and belief, correct as at publication.

4.2 Prizes are subject to availability. The Promoter reserves the right to substitute the prize with a prize of equal or greater value. If any details of the prize change, the Promoter will endeavour to update the website as soon as reasonably possible.

4.3 The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the website. The Promoter makes no representations and gives no warranties that the information provide on the website is accurate, complete or up to date.

4.4 The Prize may be supplied by a third-party supplier. Details of the supplier (if any) will be provided on the website.

4.5 There is no cash alternative for the prize and the prize is not negotiable.

5. Choosing a winner

All Entrants who correctly answer the Competition Question and whose entry is received prior to the Closing Date (or deadline in respect of free entries) will be placed into a draw and the winner will be chosen by random draw. The random draw will take place as soon as reasonably possible and, in any event, within 7 days of the Closing Date.

6. Winners

6.1 The decision of the Promoter is final and no correspondence or discussion will be entered into.

6.2 The Promoter will contact the winner personally as soon as practicable after the draw date, using the telephone number or email address provided with the competition entry. If the winner cannot be contacted or is not available, or has not claimed the Prize within 14 of days of the draw date, the Promoter reserves the right to offer the Prize to the next eligible entrant selected from the correct entries that were received before the closing date.

6.3 The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation, the Promoter will display all winning entrants on our Facebook page and on the Winners webpage of this site. We will also send the full name and county of major prize winners to anyone who makes a request in writing to info@madhousecompetitions.co.uk within one month after the closing date of the competition.

6.4 If you object to your surname and county being published or made available, please contact the Promoter at info@madhousecompetitions.co.uk prior to the closing date. In such circumstances, the Promoter must still provide the information to the Advertising Standards Authority upon request.

7. Claiming the prize

7.1 You must claim the prize personally. The prize may not be claimed by a third party on your behalf.

7.2 If your personal details, including contact information, changes at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to info@madhousecompetitions.co.uk. Notifications must include details of the competition you have entered, your old details and your new details.

7.3 The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

8. Limitation of liability

In so far as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

9. Payment Terms

All orders made on website are on a prepayment basis. Although we reserves the right to change prices of products or special offers at any time, all pricing is guaranteed at time of payment. No order is dispatched until cleared payment has been received.

10. Payment Options

In order to streamline our accounting procedures and keep running costs down we offer the following payment options.

Credit/Debit Cards: MasterCard, Visa, and Switch via our secure third party payment processors.

11. Cancellation and Refunds

Following purchase, you may cancel and receive a full refund of ticket purchase within 24 hours of purchase, provided there is more than 96 hours until draw time.

No refunds are permissible if there are less than 96 hours until draw time
No refunds are permissible if more than 24 hours have elapsed since purchase

12. Official Merchandise / Brands

All competition prizes are original products from specific manufacturer or brand. Goods will come with relevant documentation. No replicas are used

13. Acceptance

All orders placed with Mad House Competitions are subject to the Terms and Conditions detailed above – your full agreement to all our published terms is made as soon as you complete/pay for an order.

We reserve the right to revise this policy at any time.